KYC Verification At Cherry Gold Casino
Cherry Gold Casino runs KYC (Know Your Customer) checks to confirm your identity, home address, and that the payment method belongs to you.
The casino requests verification when you register details that need confirmation, when you make your first withdrawal, when a withdrawal is large compared with your normal play, after changes to your profile (name, address, phone, email), when payment activity looks inconsistent (multiple cards, repeated declines, chargeback risk), or when a responsible gambling or source-of-funds check is triggered.
Most accounts pass once documents are accepted, but the casino can ask for extra evidence if scans are unclear, details don’t match, or the payment method is shared or corporate.
- Identity (ID/Passport): A clear colour photo of a valid passport is accepted; the casino may also accept a UK photocard driving licence. The image needs the full document visible, all four corners in frame, readable text, and no glare; the name and date of birth must match the account profile.
- Address proof: A recent document dated within the last 90 days, showing your full name and current UK address. Typical examples include a council tax bill, a utility bill (gas, electric, water), a bank or credit card statement, or an HMRC/Department for Work and Pensions letter; mobile phone bills are commonly rejected because they can be edited and don’t always prove residency.
- Payment method: For a bank card, the casino asks for a photo of the card showing the first 6 and last 4 digits, with the middle digits covered, and the CVV hidden; the cardholder name must be visible if printed. For e-wallets, it usually asks for a screenshot of the wallet account page showing your name and the email/ID tied to the wallet. For bank transfer, it asks for proof of the bank account (a statement or a screenshot from online banking showing your name, account number, and sort code).
After you upload documents, the casino reviews them in order of arrival; straightforward cases are commonly cleared within 24–48 hours, while peak periods and manual follow-ups push checks to 3–5 working days.